Zero Tolerance Is Not A Safeguarding Strategy
AFEM Member Voices: Frances Shillito on why the electronic music industry needs practical, music‑specific safety training, not just policies.

In a new Member Voices feature from the Association For Electronic Music, specialist trainer and artist manager Frances Shillito (The Standard, Night Department) argues that “zero tolerance” statements alone are not enough to make music safer.
Drawing on UK data showing high rates of harassment at festivals and across the industry, Shillito calls for practical, music‑specific safeguarding training that equips staff at all levels to recognise incidents, respond to disclosures and follow clear escalation processes. She outlines what good safeguarding looks like in practice and urges the electronic music community to treat safety training as a non‑negotiable baseline, not an aspiration.
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